{"id":11253,"date":"2023-11-27T02:23:32","date_gmt":"2023-11-26T23:23:32","guid":{"rendered":"https:\/\/katunofficial.com\/?page_id=11253"},"modified":"2024-07-20T15:57:44","modified_gmt":"2024-07-20T12:57:44","slug":"iptal-ve-iade-kosullari","status":"publish","type":"page","link":"https:\/\/katunofficial.com\/en\/iptal-ve-iade-kosullari\/","title":{"rendered":"Warranty and Return"},"content":{"rendered":"<p>Sipari\u015f formumuzda teslimat i\u00e7in izin verdi\u011fimiz zaman, teslimat\u0131 ger\u00e7ekle\u015ftirebilece\u011fimiz zamana g\u00f6re %100 oran\u0131nda toleransl\u0131d\u0131r.<\/p><p>Belirtilen adreste herhangi bir hata durumunda teslimat\u0131 ger\u00e7ekle\u015femeyen sipari\u015f ile ilgili olarak sipari\u015fi veren ile ba\u011flant\u0131 kurulmaktad\u0131r.<\/p><p>Ziyaret\u00e7imiz taraf\u0131ndan belirtilen e-posta adresinin ge\u00e7erlili\u011fi sipari\u015fin aktar\u0131lmas\u0131n\u0131 takiben g\u00f6nderilen otomatik e-posta ile teyid edilmektedir.<\/p><p>Teslimat\u0131n ger\u00e7ekle\u015fmesi konusunda m\u00fc\u015fteri kadar kredi kart\u0131 sistemini kulland\u0131\u011f\u0131m\u0131z bankaya kar\u015f\u0131 da sorumlulu\u011fumuz s\u00f6zkonusudur.<\/p><p><strong>Teslimat Y\u00f6ntemi<\/strong><\/p><p>Kullan\u0131c\u0131 teslimat y\u00f6ntemi olarak kargo ile teslim \u015feklinde al\u0131\u015fveri\u015f bedeline g\u00f6re kargo \u00fccretinden muaf tutulabilmektedir.<\/p><p><strong>\u0130ade\u00a0Bilgileri<\/strong><\/p><p>Ald\u0131\u011f\u0131n\u0131z her \u00fcr\u00fcn, \u00fcretici firmas\u0131n\u0131n garantisi alt\u0131ndad\u0131r.<\/p><p>Alm\u0131\u015f oldu\u011funuz \u00fcr\u00fcn\u00fcn\u00fc ambalaj\u0131n\u0131 a\u00e7madan, tahrip etmeden, bozmadan, \u00fcr\u00fcn\u00fc kullanmadan teslim tarihinden itibaren&nbsp;<strong>onbe\u015f (15)&nbsp;<\/strong>g\u00fcnl\u00fck s\u00fcre i\u00e7inde teslim ald\u0131\u011f\u0131n\u0131z \u015fekli ile iade edebilirsiniz. \u00dcr\u00fcn\u00fc, \u00fcr\u00fcn faturas\u0131, sipari\u015f numar\u0131n\u0131z\u0131da i\u00e7eren bir dilek\u00e7e veya iade formu ile iade ediniz.<\/p><p>Sevkiyat s\u0131ras\u0131nda zarar g\u00f6rd\u00fc\u011f\u00fcn\u00fc d\u00fc\u015f\u00fcnd\u00fc\u011f\u00fcn\u00fcz paketleri teslim ald\u0131\u011f\u0131n\u0131z firma yetkilisi \u00f6n\u00fcnde a\u00e7\u0131p kontrol ediniz. E\u011fer \u00fcr\u00fcnde herhangi bir zarar varsa kargo firmas\u0131na tutanak tuttururarak \u00fcr\u00fcn\u00fc teslim almay\u0131n\u0131z. \u00dcr\u00fcn teslim al\u0131nd\u0131ktan sonra kargo firmas\u0131n\u0131n g\u00f6revini tam olarak yerine getirdi\u011fini kabul etmi\u015f oldu\u011funuzu unutmay\u0131n\u0131z<\/p><p>Ambalaj\u0131 a\u00e7\u0131lm\u0131\u015f, kullan\u0131lm\u0131\u015f, tahrip edilmi\u015f vesair \u015fekildeki \u00fcr\u00fcnlerin iadesi kabul edilmez.<\/p><p>M\u00fc\u015fteri \u00fcr\u00fcn\u00fc, kendisine teslim edildi\u011fi andaki durumu ile geri vermekle ve kullan\u0131m s\u00f6z konusu ise kullanma dolay\u0131s\u0131yla mal\u0131n ticari de\u011ferindeki kayb\u0131 tazminle y\u00fck\u00fcml\u00fcd\u00fcr<\/p><p>M\u00fc\u015fterinin \u00fcr\u00fcn\u00fc iade etmesi veya al\u0131\u015fveri\u015finden caymas\u0131 halinde, iade edilen \u00fcr\u00fcn Bize ula\u015ft\u0131\u011f\u0131 andan itibaren on (10) g\u00fcn i\u00e7erisinde \u00fcr\u00fcn bedeli iade edilir. Kredi kart\u0131na \u00fcr\u00fcn iade bedeli bankan\u0131z taraf\u0131ndan 2-6 hafta aras\u0131nda yap\u0131lmaktad\u0131r. Bu s\u00fcrede firmam\u0131z\u0131n tasarrufu bulunmamaktad\u0131r.<\/p><p>\u00dcr\u00fcnde ve ambalaj\u0131nda herhangi bir a\u00e7\u0131lma, bozulma, k\u0131r\u0131lma, tahrip, y\u0131rt\u0131lma, kullan\u0131lma ve sair durumlar\u0131 tespit etti\u011fi hallerde ve \u00fcr\u00fcn\u00fcn m\u00fc\u015fteriye teslim edildi\u011fi andaki hali ile iade edilememesi halinde \u00fcr\u00fcn\u00fc iade almayacak ve bedelini iade etmeyecektir.<\/p><p>\u00dcr\u00fcn m\u00fc\u015fteriye ula\u015ft\u0131ktan sonra ortaya \u00e7\u0131kabilecek ar\u0131zalar i\u00e7in, \u00fcretici firman\u0131n yetkili servislerine ba\u015fvurulmal\u0131d\u0131r.<\/p><p>Yukar\u0131daki \u015fartlara uygun hallerde iade edilen \u00fcr\u00fcnlerde kargo \u00fccreti&nbsp;<strong>\u015firketimiz&nbsp;<\/strong>taraf\u0131ndan \u00f6denecektir..<\/p><p>Havale iadeleri 2 i\u015f g\u00fcn\u00fc i\u00e7inde Kredi Kart\u0131 iadeleri 3-7 i\u015f g\u00fcn\u00fc Banka kart\u0131 iadeleri 7-14 i\u015f g\u00fcn\u00fc i\u00e7inde yap\u0131lacakt\u0131r. Bankan\u0131z kredi kart\u0131 iadelerini ayn\u0131 g\u00fcn hesab\u0131n\u0131za yans\u0131tmayabilir. Bu durumda bankan\u0131z\u0131n kredi kart\u0131 servisini araman\u0131z gereklidir. Sipari\u015finizle ilgili \u201c\u0130ptal Edildi\u201d uyar\u0131s\u0131 \u00e7\u0131kt\u0131ktan sonra t\u00fcm bedel kredi kart\u0131n\u0131za veya havale yapt\u0131\u011f\u0131n\u0131z bankan\u0131za iade edilmektedir. Taksitli sat\u0131\u015flarda yap\u0131lan iadeler bankan\u0131z taraf\u0131ndan kredi kart\u0131n\u0131za her ay art\u0131 bakiye olarak yans\u0131t\u0131lmaktad\u0131r.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sipari\u015f formumuzda teslimat i\u00e7in izin verdi\u011fimiz zaman, teslimat\u0131 ger\u00e7ekle\u015ftirebilece\u011fimiz zamana g\u00f6re %100 oran\u0131nda toleransl\u0131d\u0131r. Belirtilen adreste herhangi bir hata durumunda teslimat\u0131 ger\u00e7ekle\u015femeyen sipari\u015f ile ilgili olarak sipari\u015fi veren ile ba\u011flant\u0131 kurulmaktad\u0131r. Ziyaret\u00e7imiz taraf\u0131ndan belirtilen e-posta adresinin ge\u00e7erlili\u011fi sipari\u015fin aktar\u0131lmas\u0131n\u0131 takiben g\u00f6nderilen otomatik e-posta ile teyid edilmektedir. Teslimat\u0131n ger\u00e7ekle\u015fmesi konusunda m\u00fc\u015fteri kadar kredi kart\u0131 sistemini kulland\u0131\u011f\u0131m\u0131z&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":{"0":"post-11253","1":"page","2":"type-page","3":"status-publish","4":"hentry","5":"nt-post-class","6":"","7":"thumb-none","9":"excerpt-none"},"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/katunofficial.com\/en\/wp-json\/wp\/v2\/pages\/11253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/katunofficial.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/katunofficial.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/katunofficial.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/katunofficial.com\/en\/wp-json\/wp\/v2\/comments?post=11253"}],"version-history":[{"count":2,"href":"https:\/\/katunofficial.com\/en\/wp-json\/wp\/v2\/pages\/11253\/revisions"}],"predecessor-version":[{"id":13059,"href":"https:\/\/katunofficial.com\/en\/wp-json\/wp\/v2\/pages\/11253\/revisions\/13059"}],"wp:attachment":[{"href":"https:\/\/katunofficial.com\/en\/wp-json\/wp\/v2\/media?parent=11253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}